Notes from the field. Raw sketches, photos, and thoughts from real work - the messy, interesting bits
Uncovering clearer outcomes
Uncovering the outcomes for a new piece of work by asking five questions.
Leading with outcomes
A well-crafted outcome doesn’t just define success; it creates the conditions for it.
Service organisation
Mapping an organisation and its services, capabilities, technology and data
Governance sketch
Traditional governance practices slow down delivery. There is a better way.